Terms of Service

These Terms govern your use of closemind (the "Service") at closemind.co. By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

The service

closemind is an AI communication-coaching tool that provides simulated practice calls, recording assessment, and progress tracking. The Service is provided on an "as is" and "as available" basis and is under active development, without any guarantee of uptime or fitness for a particular purpose.

Accounts

You must provide accurate sign-in information and are responsible for activity under your account. You must be at least 16 years old (or the age of majority in your jurisdiction) to use the Service.

Your content

You retain ownership of the recordings, documents, and inputs you provide ("Your Content"). You grant closemind a limited license to process Your Content solely to provide the Service to you — for example, transcription, assessment, and storage. You are responsible for having the rights and permissions needed to upload Your Content, including obtaining any legally required consent to record calls or to use recordings of other people. Recording and privacy laws vary by jurisdiction, and complying with them is your responsibility.

Acceptable use

You agree not to use the Service to:

• harass, defame, or harm others;
• impersonate a real person in order to deceive;
• infringe intellectual-property or privacy rights;
• upload unlawful, harmful, or infringing content;
• disrupt, reverse-engineer, or gain unauthorized access to the Service; or
• violate any applicable law.

Personas built from public research are for training and simulation purposes only.

AI-generated content

Simulations, personas, and assessments are generated automatically and may be inaccurate or incomplete. They are intended for practice and self-improvement only and are not professional, legal, financial, or employment advice. Use your own judgment before relying on any output.

Trials, credits, and billing

The Service may offer trial minutes or credits. We may change, limit, or discontinue trials or features at any time. Any paid terms will be presented to you before purchase.

Intellectual property

The Service — including its software, design, and branding — is owned by closemind and protected by applicable laws. These Terms do not grant you rights to our trademarks or to the Service except the right to use it as intended.

Disclaimers

The Service is provided without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, availability, or the accuracy of outputs.

Limitation of liability

To the maximum extent permitted by law, closemind will not be liable for any indirect, incidental, special, or consequential damages, or for any loss of data, revenue, or profits, arising from your use of the Service.

Termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or to protect the Service. You can delete your data as described in our Privacy Policy.

Changes to these terms

We may update these Terms from time to time. We will revise the "Last updated" date and, for material changes, provide notice.

Contact

Questions: hello@closemind.co